One easy tip to avoid nuking production in Atlassian Jira and Confluence

In our previous post we discuss some automated steps you can take to help get your staging environment set up correctly. But once you’re there, new risks come up. In this blog, we focus on what you can do in both your production and staging environments to ensure your admins are less likely to confuse the two and break something.

Did you ever delete a scheme and then freak out when you realize you did it on the wrong system? When you’re heads down trying to get things done, it’s easy to lose track of which system you are on.

We’re no different, and have been guilty of this in the past. To help reduce the risk of this kind of mistake we came up with a simple visual cue to help. (more…)

Automating staging environments for Jira Part 1

We recommend customer set up staging environments for Atlassian Jira. Unfortunately, many customers decide they don’t want to build and maintain a second system. If a staging system is there, it’s rarely kept up to date. This occurs because refreshing a staging environment is a tiresome and error prone task.

Mistakes in the process can have dire consequences. The staging server could:

  • Process the inbound emails of the production one.
  • Send incorrect notifications to users
  • Mislead an admin into thinking they’re making changes in one system instead of the other
  • Redirect admins to the wrong system without them noticing (due to bad base URL)

 

To help mitigate this, we have created a baseline SQL script which you can tweak to match your needs. This will allow you to quickly, easily, and consistently update your Jira staging environment. Now you can go to the beach and relax while your automated staging environment gets updated regularly. (more…)

Security in Linchpin Mobile for Confluence

The Linchpin Mobile application for Confluence Server and Data Center is a really cool concept. And one of its big differentiators from the upcoming Confluence Mobile for Server from Atlassian comes from the Gateway service that allows end users access to your Confluence system running inside of your firewall. This is important because your users don’t need to set up any kind of VPN on their mobile device to access Confluence. As a result, your team can now communicate with a portions of the workforce who have unmanaged devices. (more…)