by Boris Berenberg | Jul 23, 2018
Automating Jira Service Desk is critical to ensuring high quality of service for your customers. We will demonstrate advanced automation techniques that do not require any apps from the Marketplace. Out of the box, Jira provides a few Automation rules such as:... by Boris Berenberg | Jul 23, 2018
The Linchpin Mobile application for Confluence Server and Data Center is a really cool concept. And one of its big differentiators from the upcoming Confluence Mobile for Server from Atlassian comes from the Gateway service that allows end users access to your... 
by Boris Berenberg | Jul 11, 2018
We recommend customer set up Atlassian Jira staging environments. Unfortunately, many customers decide they don’t want to build and maintain a second system. If a staging system is there, it’s rarely kept up to date. This occurs because refreshing a staging... 
by Boris Berenberg | Jul 11, 2018
In our previous post we discuss some automated steps you can take to help get your staging environment set up correctly. But once you’re there, new risks come up. In this blog, we focus on what you can do in both your production and staging environments to ensure your... 
by Boris Berenberg | Jul 11, 2018
If you are trying to edit a custom field context, it is very easy to accidentally delete it. It is a poor User Experience and there has been an open ticket asking Atlassian to fix it for 6 years today: JRASERVER-27957 We wanted to commemorate this occasion by sharing...