by Boris Berenberg | Oct 15, 2019
Do you find yourself triaging tickets the same way or redundantly entering information? Within your Atlassian Jira instance, are you constantly leaving comments for users to update issues that have been idle? To ensure work is complete, do you find yourself creating... by Boris Berenberg | Jul 23, 2018
Automating Jira Service Desk is critical to ensuring high quality of service for your customers. We will demonstrate advanced automation techniques that do not require any apps from the Marketplace. Out of the box, Jira provides a few Automation rules such as:...