by Patrick Cartier | Nov 5, 2019
Atlassian products are continuously becoming more ingrained in business processes. Whether it’s managing your team’s work in Jira, keeping an open dialogue with customers using Jira Service Desk, or documenting all your company’s content... 
by Boris Berenberg | Oct 23, 2019
Note: This is not intended as a comparison of automation solutions, but rather an overview of the automation tools we use with our clients. Scripting. It’s a word that evokes a wide range of emotions. For engineers and developers, it’s a normal everyday term that can... 
by Boris Berenberg | Oct 15, 2019
Do you find yourself triaging tickets the same way or redundantly entering information? Within your Atlassian Jira instance, are you constantly leaving comments for users to update issues that have been idle? To ensure work is complete, do you find yourself creating... 
by Boris Berenberg | Jun 4, 2019
Many businesses rely on sending invoices to their customers as their primary way of collecting revenue. Through many interactions with our customers, we’ve heard enough horror stories to reinforce the idea that billing and invoicing should not be taken lightly. We’ve... 
by Boris Berenberg | May 16, 2019
We had a client reach out to us, asking how they could add repositories to Jira via the API. Unfortunately, there is no official API for this, and thus, no method that Atlassian supports for doing this. We dug into the private APIs and dug up how to do this. The APIs...