To help teams deal with these challenges, we have identified two simple improvements that any admin team can quickly implement to improve their response with Atlassian tools.
Our customers use JIRA® to track A/B tests in their product. This involves providing multiple screenshots of each of the options they are testing, and JIRA® doesn’t have a simple way to bundle attachments into groups. On server there are apps that can help with this, but in Jira Cloud we had to get creative.
Customers frequently tell us that their database is causing degraded Jira performance. In our experience this has rarely been the root cause, but need to understand what knobs we can turn, and what the impact will be in order to help customers improve performance. (more…)
I often have to maintain ownership of an issue while waiting on a response from someone else. These issues crowd my board, and I need to make them disappear until I need to follow up on them. So how do we snooze Atlassian Jira issues? (more…)