Notification Assistant for Jira

Take control of Jira notifications

Notification Assistant for Jira

Send Notifications to Anyone – Anytime

Seamlessly send notifications to recipients outside of your Jira or Jira Service Desk users. You can specify any JQL query and trigger notifications to be sent based on time definitions or events.

Create Customized Email Templates

Create great looking email templates by specifying the email subject, email theme, email message and email footer. Customize these templates with your colors and logo and decide which fields should be displayed in the notification.

Easy Rest-API Integration

When notifying a REST-API, you can specify a custom JSON template that contains values from the issue that is triggered. Use the placeholders to give your JSON the specific data that you want to post.

Take Control of Your Jira Notifications

Jira is incredibly robust. Because of that, it can also become wild to tame. With Notification Assistant for Jira, we give you the control of who receives Jira notifications, when it happens, where it’s delivered, and flexible options to customize your content.

What

Create and customise notifications based on JQL queries filtered by Jira Issue status, assignee, created date, and more. Notification Assistant for Jira has a powerful interface that provides you the control to create customized email templates. You have the ability to tailor notification messages by clarifying the purpose of the notification. This results in an increased level of awareness and action – keeping issues alive and people involved properly notified. 

Who

Depending on how it’s configured with your environment, use Notification Assistant for Jira to send notifications to recipients outside of your Jira instance. We give you extended Jira functionality by allowing the admin to choose any recipient (this is in addition to what is available in notification schemes). You can leverage custom fields, roles, groups, and even raw email addresses.

When

You have flexible control to send real-time notifications in response to events or batched on your predetermined schedule. For even greater control, you can specify any JQL query and trigger notifications to be sent based on time definitions or specific events. Use time intervals to keep updates regular, to avoid notification fatigue, and keep everyone’s inboxes clean. 

Where

Go beyond email and automatically notify Slack rooms or REST endpoints. Notification Assistant for Jira has an easy REST-API integration that gives you control on specifying a custom JSON template that contains values from the issue(s) that triggered the notification

FAQs

Q: How are notifications configured?

A: Create notifications based on JQL queries. You can configure notifications to trigger Events, Schedules, Cron, Based Date Time Fields, and Field Edits (coming soon).

Q: When creating email templates, which fields are customizable?

A: You can customize any part of the email, such as email subject, email theme, email message and even the email footer! When sending out emails, you have the ability to customize exactly which fields to display. Please keep in mind, customizations require an understanding of Velocity templating. 

Q: Are notifications only sent to Jira users?

A: No, notifications can be sent to anyone outside of Jira. You can leverage custom fields, roles, groups, and even raw email addresses.

Q: Does Notification Assistant for Jira integrate with Slack?

A: Yes, you can automatically publish your notifications to Slack.