As an Atlassian Partner, one of the tasks we commonly help organizations with is migrating Jira projects between two instances. Migrations are challenging to do well without leveraging some of the excellent configuration management tools from the Marketplace. The focus of this post is to compare Configuration Manager for Jira by Botron and Project Configurator for Jira by Adaptavist.
If you are trying to edit a custom field context, it is very easy to accidentally delete it. It is poor UX and there has been an open ticket asking Atlassian to fix it for 6 years today: JRASERVER-27957 We wanted to commemorate this occasion by sharing a simple workaround. Just put this in your announcement banner and voilà, warnings before deletion. (more…)
We’re working with a customer to merge a large number of projects from several Atlassian Jira instances into one. To do this, we migrate a few projects at a time after business hours every other day. What this means is that users see fractured instances for some period of time. To help users understand what is happening, we wanted to give them contextual help. This meant showing an announcement banner that:
- Gave them directions on where to find their content
- Was specific, not just “Go to http://NewJiraInstance.com”
- Only appeared on projects that had been migrated
- Was easy for us to keep updated as we worked on the project
This is a very simplified version of what we did, but we hope that it demonstrates just how easy it is to show dynamic content to your users
If managing complex announcement banners is an ongoing need of yours, you should check out the Announcer for Jira app (they also have a Confluence, and Bitbucket version) on the Marketplace. A little birdie told me they may be adding project as a variable in the future. 😉
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In our previous post we discuss some automated steps you can take to help get your staging environment set up correctly. But once you’re there, new risks come up. In this blog, we focus on what you can do in both your production and staging environments to ensure your admins are less likely to confuse the two and break something.
Did you ever delete a scheme and then freak out when you realize you did it on the wrong system? When you’re heads down trying to get things done, it’s easy to lose track of which system you are on.
We’re no different, and have been guilty of this in the past. To help reduce the risk of this kind of mistake we came up with a simple visual cue to help. (more…)
Our customers use JIRA® to track A/B tests in their product. This involves providing multiple screenshots of each of the options they are testing, and JIRA® doesn’t have a simple way to bundle attachments into groups. On server there are apps that can help with this, but in Jira Cloud we had to get creative.
I often have to maintain ownership of an issue while waiting on a response from someone else. These issues crowd my board, and I need to make them disappear until I need to follow up on them. So how do we snooze Atlassian Jira issues? (more…)