As an Atlassian Partner, one of the tasks we commonly help organizations with is migrating Jira projects between two instances. Migrations are challenging to do well without leveraging some of the excellent configuration management tools from the Marketplace. The focus of this post is to compare Configuration Manager for Jira by Botron and Project Configurator for Jira by Adaptavist.
When an outage hits, there are two things more important than getting the system back up. First, you must not make things worse. And second, you have to ensure that you capture all of the necessary information to diagnose the root cause. If you don’t, you’ll have to wait for another outage before you can start your research in earnest.
To help teams deal with these challenges, we have identified two simple improvements that any admin team can quickly implement to improve their response with Atlassian tools.