5 Reasons Why Your Business Needs Confluence Cloud

The global pandemic has shaken up the world in ways we could have never imagined and completely rearranged the economy. It forced businesses to mobilize their teams to work remotely and swiftly pivot their operations in order to survive the chaotic storm named 2020. Even before the pandemic, the world was becoming more complex and moving faster with each passing day. By the end of March this year, any underlying problems an organization was experiencing were suddenly exposed, wreaking havoc on supply chains and overall business operations.

There’s a reason why more than 170,000 companies use Atlassian applications to increase efficiency, improve performance, and foster collaboration among team members. The concept of teamwork is rooted in Atlassian’s values and is the foundation of its robust products – like Confluence Cloud – that empowers teams to create and collaborate. This is why Atlassian has seen an uptick in demand for their products, as they check off all these requirements. In fact, according to Forbes, Atlassian’s shares gain 45% YTD as demand builds for remote teamwork tools. (Fun fact: Speaking of company values, Atlassian is so passionate about teams that its ticker on the stock market is TEAM!)

As teams learn to work remotely, organizations have seen a need to invest in tools that enable their teams to do their best, provide flexibility, and boost productivity. And one of their products that has been helping organizations enable connectivity between people and foster collaboration between teams is Confluence Cloud. Confluence Cloud is the ultimate information and collaboration hub. Take a look at five reasons why your organization needs it.

1. Collaboration, Consolidation, and Community

Many people have misconceptions about Atlassian products, with one of those being that they are built for just software developers. On the contrary, the Atlassian stack empowers all teams—Finance, Operations, Legal, Marketing, HR, you name it—to do better work and get it done faster.

Confluence is Atlassian’s easy-to-use collaboration tool that brings people, knowledge, and ideas together in a shared workspace. It allows people to create, collaborate, and consolidate their work in one place instead of having those ideas, notes, and documentation spread around group chats, email chains, and personal documents.

Let’s say your team is working remotely for the first time. It’s difficult to get the job done and do it well when everybody has knowledge and information spread across different platforms and mediums, like Google Docs, PDF files, Excel spreadsheets, Slack messages, and even post-it notes. Confluence Cloud brings that information into one place and one platform where everyone is connected. It serves as a central hub where you can organize your work, consolidate information, and become more productive as a team.

What’s also great about Confluence Cloud is that it is completely customizable, allowing different companies to use this powerful tool in different ways. You can use Confluence pages to create a marketing plan, house company policies, document notes from a team brainstorm, and even use them to organize team outings. Confluence Cloud is definitely a tool that keeps everyone on the same page about anything work-related, but it can also be a space that fosters a sense of community and promotes company culture.

2. Flexible Visibility and Control Levels

No matter the size of the company, having control over sensitive information is essential, but you still want to have the flexibility to share content when needed. Confluence Cloud takes care of both, providing organizations with the flexibility they need through space and page permissions. Basically, you can have your cake and eat it too with Confluence Cloud. You decide how much control you want to have, and you can still strike that important balance that allows work to be streamlined. For larger, more complex organizations, Confluence Cloud Premium is an enterprise tier that provides more admin controls to keep information safe and keeps teams operating on all cylinders. 

For example, you want to share the progress of a project you’re working on with a client, and you want to get their feedback. You want them to only comment on the content, but not have the ability to make any edits. Your wish is Confluence’s command because no matter what your situation is regarding visibility, you have complete control and flexibility to make it happen.

3. Scale as Your Business Evolves

If there is anything that we have learned this year, it’s that nothing goes as planned and our environments are constantly changing. That’s why businesses need tools that allow them to pivot, act fast, and scale accordingly. Imagine what it was like for companies back in March that manufacture toilet paper and hand sanitizer. They needed to quickly ramp up their operations to meet the massive and sudden demand for these products. Now that we are entering fall, we aren’t seeing the toilet paper shortages that we saw back in the spring and many other companies outside of the consumer goods industry have pivoted their operations to be able to produce hand sanitizer for the masses.

Plans in Confluence Cloud give you the flexibility to face the world’s constant disruption, allowing you to choose the right features and functionality no matter what stage for your business. Whether you are part of a 5-person startup collaborating with the free plan or are a larger enterprise organization with thousands of global employees utilizing the premium plan, there’s a cloud plan that aligns with every organization’s visibility and control needs.

Atlassian’s plans are as flexible as the tools they offer. As of last year, Atlassian started offering free cloud trials to Server and Data Center customers. You can test-drive Atlassian cloud features for up to 12 months at no extra cost—without disrupting your teams—and evaluate if it’s the right move for your organization.

4. Keep Everything Organized

Confluence also serves as a hub for you to manage your files, app integrations, and even dashboards. For example, let’s say the marketing team at your organization is working on a marketing plan for a new product launch. They have the plan laid out in Confluence, and your graphic designer has completed all of the marketing collateral deliverables, which they upload to the Confluence page that houses the plan.

From there, your graphic designer can go to your group Trello board, which is embedded into this same Confluence page, and check off this task. Then, the person in charge of making sure the marketing collateral gets produced can download the assets to send to the vendor, and so on. And all of these actions are happening in one place that everyone on the team can access. This is the perfect example that shows just how seamless work can flow when everything is organized in Confluence.

You can also integrate other tools with Confluence, like Jira, Trello, and Tableau for Confluence. The ability to easily integrate with other tools allows your teams to work more effectively and prevents them from wasting time jumping from one tool to another. Confluence integrations allow for information to be streamlined and they help people be more efficient with their time. Because at the end of the day, time is our greatest currency, right? Don’t we all want tools like Confluence Cloud that give us our time back and make life easier?

5. Endless Support Options

No matter which Confluence Cloud support you need, whether standard or premium, rest assured that you will have an abundance of support options available to you. From an extensive library of documents that help you use and administer your products, to an active community providing answers to some of your most frequently asked questions – there’s something for everyone.

Are you part of a large enterprise organization with a highly-complex environment that needs 24/7 premium support? There’s a support plan for that. Or maybe you are just a small team of 10 people or less, that’s where the incredibly supportive Atlassian community comes in to help. Atlas Authority also offers a wide range of support services.

Flexible Collaboration

After reading this post, you have probably picked up on a common theme: flexibility. Confluence Cloud is extremely flexible and can be adapted to any organization’s size and business requirements. Even in what feels like a chaotic and constantly changing world, Confluence Cloud can bring you peace of mind knowing that it will help your organization not only survive 2020 but prepare you to succeed in the future.

If you would like to know more about Confluence Cloud and how it can help drive your business forward, reach out to one of our Atlassian Confluence Cloud experts.