by Boris Berenberg | Jul 24, 2018
Customers frequently tell us that their database is causing degraded Jira performance. In our experience this has rarely been the root cause, but need to understand what knobs we can turn, and what the impact will be in order to help customers improve performance. In... by Boris Berenberg | Jul 24, 2018
Our customers use JIRA® to track A/B tests in their product. This involves providing multiple screenshots of each of the options they are testing, and JIRA® doesn’t have a simple way to bundle attachments into groups. On server there are apps that can help with this,... by Boris Berenberg | Jul 24, 2018
We’re working with a customer to merge a large number of projects from several Atlassian Jira instances into one. To do this, we migrate a few projects at a time after business hours every other day. What this means is that users see fractured instances for some... by Boris Berenberg | Jul 23, 2018
As an Atlassian Partner, one of the tasks we commonly help organizations with is migrating Jira projects between two instances. Migrations are challenging to do well without leveraging some of the excellent configuration management tools from the Marketplace. The... by Boris Berenberg | Jul 23, 2018
When an outage hits, there are two things more important than getting the system back up. First, you must not make things worse. And second, you have to ensure that you capture all of the necessary information to diagnose the root cause. If you don’t, you’ll have to...