by Boris Berenberg | Dec 11, 2018
The purpose of this article is to help and inform. We always welcome the opportunity to talk with users and happy to help but we’ve had quite a few people reaching out asking us to write JQL queries for them. If you or your organization is interested in our... 
by Boris Berenberg | Aug 19, 2018
I often have to maintain ownership of an issue while waiting on a response from someone else. These issues crowd my board, and I need to make them disappear until I need to follow up on them. So how do we snooze Atlassian Jira issues? Create a new Date Time custom... 
by Boris Berenberg | Jul 24, 2018
Customers frequently tell us that their database is causing degraded Jira performance. In our experience this has rarely been the root cause, but need to understand what knobs we can turn, and what the impact will be in order to help customers improve performance. In... 
by Boris Berenberg | Jul 24, 2018
Our customers use JIRA® to track A/B tests in their product. This involves providing multiple screenshots of each of the options they are testing, and JIRA® doesn’t have a simple way to bundle attachments into groups. On server there are apps that can help with this,... by Boris Berenberg | Jul 24, 2018
We’re working with a customer to merge a large number of projects from several Atlassian Jira instances into one. To do this, we migrate a few projects at a time after business hours every other day. What this means is that users see fractured instances for some...