by Boris Berenberg | Jul 24, 2018
We’re working with a customer to merge a large number of projects from several Atlassian Jira instances into one. To do this, we migrate a few projects at a time after business hours every other day. What this means is that users see fractured instances for some... 
by Boris Berenberg | Jul 23, 2018
As an Atlassian Partner, one of the tasks we commonly help organizations with is migrating Jira projects between two instances. Migrations are challenging to do well without leveraging some of the excellent configuration management tools from the Marketplace. The... by Boris Berenberg | Jul 23, 2018
Automating Jira Service Desk is critical to ensuring high quality of service for your customers. We will demonstrate advanced automation techniques that do not require any apps from the Marketplace. Out of the box, Jira provides a few Automation rules such as:... 
by Boris Berenberg | Jul 11, 2018
In our previous post we discuss some automated steps you can take to help get your staging environment set up correctly. But once you’re there, new risks come up. In this blog, we focus on what you can do in both your production and staging environments to ensure your... by Boris Berenberg | Jul 11, 2018
While priority icons can be easily understood in most Jira instances, it is often helpful to also show the name. The default icons can be easily misunderstood by colorblind users, and new users can easily misinterpret the icons alone. The workaround is to add a single...